Wednesday, January 4, 2017

IOC to deploy digital app for field force

EXTENDING its support for Digital India initiative, Indian Oil Corporation Ltd, the Maharatna oil marketing PSU, had deployed a new technology initiative, a ChatBot, at the recently concluded PETROTECH-2016, the 12th International Oil and Gas Conference and Exhibition at Delhi held under the aegis of the Ministry of Petroleum & Natural Gas. ChatBot is an...
intelligent conversation tool between humans and machines, where people can ask questions in their language and the bot, using its natural language capabilities and artificial intelligence technology.
The new app also understands the context and replies to the query by fetching relevant information from the database at the back-end. The initiative was taken in partnership with MS Microsoft.
IndianOil is planning to deploy this technology for its internal stakeholders with an aim to assess its usefulness to the field force in their day-to-day working. The app was deployed to serve as a digital assistant to the delegates, providing them with all the information on conference sessions, exhibition, speakers, special events, facilities and other useful information digitally on their mobile phones or on the event website.
There has been appeal to go cashless in all the petrol pumps following demonetization announced by Prime Minister Narendra Modi on November 8. The government has also announced some rebate for swiping cards at all the fuel refilling stations. Finance Minister Arun Jaitley also announced a slew of measures to encourage cashless transactions. As a part of these initiatives, to promote cashless transactions Government of India has announced to incentivise petrol/ diesel customers transacting at PSU petrol pumps by way of 0.75 percent discount when a customer uses Debit/Credit Cards, Mobile Wallets and Prepaid Loyalty Cards,” a Finance Ministry statement said.

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